Privacy Policy

Last updated: February 4, 2026

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Quick Overview

Data Collection

We collect only necessary information to provide our services

Secure Storage

Your data is encrypted and stored securely

Your Rights

Access, update, or delete your data anytime

No Selling

We never sell your personal information

1
Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Account credentials (username and encrypted password)

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses

2
How We Use Your Information

•Order Processing: To fulfill your gemstone purchases and course enrollments

•Account Management: To maintain your account and provide customer support

•Communication: To send order updates, newsletters, and promotional offers (with your consent)

•Improvement: To analyze usage patterns and improve our services

•Security: To detect and prevent fraud, abuse, and security incidents

3
Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers

Payment processors, shipping companies, and cloud hosting services

Legal Requirements

When required by law or to protect our legal rights

Business Transfers

In the event of a merger, acquisition, or sale of assets

4
Your Rights and Choices

Access and Update

View and update your personal information through your account settings

Email Preferences

Unsubscribe from marketing emails at any time using the link in our emails

Delete Account

Request deletion of your account and associated data by contacting support

5
Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and updates
  • Limited access to personal data by authorized personnel only

6
Cookies and Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.

7
Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending an email notification for material changes

Questions About Privacy?

If you have any questions or concerns about our privacy practices, please contact us:

Email: privacy@gembusiness.com

Address: Gem Business Portal, 123 Gem Street, Colombo, Sri Lanka