Cookie Policy

Last updated: February 4, 2026

This policy explains how we use cookies and similar technologies to improve your browsing experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Essential

Required for site functionality

Analytics

Help us improve our site

Marketing

Personalized content

1
Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly.

Purpose:

  • Authentication and account access
  • Shopping cart functionality
  • Security and fraud prevention
  • Load balancing and site performance

✓ Cannot be disabled as they are essential for site operation

Analytics Cookies (Optional)

Help us understand how visitors interact with our website.

Purpose:

  • Track page views and user behavior
  • Measure website performance
  • Identify popular products and content
  • Understand traffic sources

Services Used: Google Analytics, Hotjar

You can opt-out of these cookies in your preferences

Functional Cookies (Optional)

Remember your preferences and personalize your experience.

Purpose:

  • Remember language and region preferences
  • Store wishlist items
  • Remember viewed products
  • Save display preferences (grid/list view)

Disabling these may affect site functionality

Marketing Cookies (Optional)

Show you relevant advertisements and measure campaign effectiveness.

Purpose:

  • Display personalized ads
  • Track ad campaign performance
  • Retargeting and remarketing
  • Social media integration

Third Parties: Facebook, Google Ads, Instagram

You can opt-out of personalized ads

2
Cookie Duration

Session Cookies

Temporary cookies that expire when you close your browser. Used for shopping cart and login sessions.

Persistent Cookies

Remain on your device for a set period (days to years). Used for remembering preferences and login information.

Typical Cookie Lifespans:

  • Authentication: Session or 30 days
  • Preferences: 1 year
  • Analytics: 2 years
  • Marketing: 90 days to 1 year

3
Third-Party Cookies

We use services from trusted third parties that may set their own cookies. These include:

Google Analytics

Website analytics and user behavior tracking

View Google's Privacy Policy →

Facebook Pixel

Ad targeting and conversion tracking

View Facebook's Privacy Policy →

PayHere

Payment processing and security

View PayHere's Privacy Policy →

Managing Your Cookie Preferences

You have several options to control cookies:

Cookie Consent Banner

When you first visit our site, you can accept or reject optional cookies through our consent banner.

Browser Settings

Most browsers allow you to control cookies through their settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

Opt-Out Tools

Use these tools to opt-out of advertising cookies:

⚠️Note: Blocking or deleting cookies may affect your experience on our site. Some features may not work properly without cookies.

5
Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals.

We do not currently respond to DNT browser signals, but you can use the cookie management options described above to control tracking on our site.

6
Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices.

Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Cookie Reference Table

Cookie NameTypePurposeDuration
session_idEssentialUser session managementSession
cart_tokenEssentialShopping cart persistence7 days
_gaAnalyticsGoogle Analytics tracking2 years
user_prefsFunctionalStore user preferences1 year
_fbpMarketingFacebook Pixel tracking90 days

Questions About Cookies?

If you have questions about our use of cookies, please contact us:

Email: cookies@gembusiness.com

Address: Gem Business Portal, 123 Gem Street, Colombo, Sri Lanka